How to Setup Online Services Account

Utility Bill

Before beginning, please have a copy of your utility bill available.

Steps

Step 1

Visit the Utilities website and choose the "New Users" button to begin.

Choose the New Users option

Step 2

Fill out the form with your Name, Address, Phone Number and Email Address. Choose a username (usernames should be between 6 to 80 characters) and a password. Passwords should be at least 6 characters or more and not a common word or a number.

Please make sure to make a note of your username and password.

Create a username and password

Step 3

Next you will be asked to verify your information, if it is correct, select Register to continue.

Verify your information

Step 4

Next you will be asked for information from your utility bill. This information must be exactly as written on your bill. Enter your account number with the dash and your full name as it appears on your bill.

Enter your account number

Step 5

Once you have successfully connected your Utility account to your eUser account, you will get the following screen. From here you can access your utility billing account, or add an additional utility billing account onto your eUser account.

Access your utility billing account

Step 6

You can now view the following on your account:

  1. Account History: Shows transaction history on your account
  2. Account Summary: Shows service details and balances on each service
  3. Automatic Payments: Setup or Manage Automatic Payments
  4. Make Payments: Make a credit card payment on your account
  5. Paperless Statements: Setup and/or View Paperless Statements
  6. Usage Chart: Show water consumption IF your account is being billed based on consumption OR you have been receiving Sample Bills.
Choose from various options to manage your account