• Accounting
  • Billing and collection for water and sewer
  • Payroll
  • Other services

Property Management Companies

If you are managing a property and would like access to your tenants utility bills, please complete and submit both Property Management Payment Authorization and Tenant Payment Authorization forms to  To view current account status, account history or transaction summaries online, please click here for utility account instructions.  If you would like to view projected billing information for the purposes of prorating bills for your tenants, please click here for instructions on setting up an AquaHawk account.

Need assistance paying your Utility Bill?  LIHWAP may be able to help!

LIHWAP header

What is LIHWAP?

LIHWAP stands for the Low Income Household Water Assistance Program.

LIHWAP offers a one-time payment to help you pay your past due water or wastewater bills. LIHWAP helps pay overdue bills which accrued during any timeframe. There is no date restriction for when the overdue amount occurred.

How Do I Apply?

Households can apply for LIHWAP assistance through a local LIHWAP service provider. Eligibility for LIHWAP services can vary depending on income, water system participation, place of residence, and other factors. Households whose utility payments are included in their rent may also be eligible for LIHWAP. Contact your local LIHWAP service provider to learn more about how to apply by visiting

What Can I Qualify For?

LIHWAP provides one-time payments to low-income households that are eligible for assistance. The size of a benefit can vary depending on the past due balance of the household’s residential water and wastewater bills. In addition, program participation is limited to households receiving services from water and wastewater providers enrolled in LIHWAP to receive the payment of assistance benefits.

Households that qualify for LIHWAP could reduce their water or wastewater charges, or both if their bills include both services, by up to $2,000.

If you are struggling to afford your water or wastewater bills, please visit to see if you qualify for payment assistance through LIHWAP and to find the local service provider near you to apply.