HICAP (the Health Insurance Counseling and Advocacy Program) offers free, one-on-one Medicare counseling. Trained volunteer counselors can answer your questions and help you understand your Medicare rights and benefits, including:

  • Employee and retiree coverage
  • How to appeal denials of coverage
  • Long-term care insurance
  • Medicare Advantage plans
  • Medicare supplemental insurance (Medigap policies)

Legal Help

Legal help and representation at Medicare appeals or administrative hearings are also available.

Educational Presentations

HICAP provides free educational presentations on Medicare and related topics. HICAP counselors do not sell, recommend, or endorse any insurance product, agent, insurance company, or health plan.

Making an Appointment

HICAP appointments are booked on the 2nd and 4th Wednesday of the month from 1 to 4 p.m. at the Woodland Senior Center. Please call 916-376-8915 to schedule a HICAP appointment.