Report a Problem

To report a problem relating to any of the below topics, click the link to the right > (for non-emergencies only) or refer to the contact information provided.

When reporting a problem, please provide the location of the problem including the nearest cross street(s) (if applicable), the date and time of the problem, and your contact information should we need additional information.

Public Works Problem

Reporting Problems

Report problems during business hours by calling 530-661-5962 or emailing us. 

After Hours 

If reporting an emergency after hours, call 530-666-8920

If reporting a non-emergency after hours, please leave a message at 530-661-5962.

Reportable Problems

  • Illegal Trash Dumping
  • Sewer - Back-up
  • Signal Malfunction
  • Storm Drain - Back-up or Pollutant Spills / Dumping
  • Streetlight Outages or Malfunctions - Include the light number located 7 feet from the base
  • Street Name Signs - Missing or damaged
  • Streets, Gutters and Sidewalks
  • Traffic Signs - Missing or damaged
  • Water - Shut-off / Turn-on, leaks

Reporting Other Problems

  • Urban Forestry - Tree Issues
    During Business Hours: Call 530-661-2000 or email us
    After Business Hours Emergency: 530-666-8920
    After Business Hours Non-Emergency (Please leave a message): 530-661-5962
  • Waste Water Treatment Facility - Odor Issues
    During Business Hours: Call 530-661-2054 or email us
    After Business Hours: Leave a Message at 530-661-2054
  • Water Waste
    During Business Hours: Call 530-661-2067 or email us
    After Business Hours Emergency: 530-666-8920
    After Business Hours Non-Emergency (Please leave a message): 530-661-2067