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All construction complaints should be filed through the State of California Contractors State License Board (CSLB) regardless whether the contractor is licensed or unlicensed.
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Anyone who contracts for or bids on a construction project valued at $500 or more (total labor and materials) must be licensed by the State of California Contractors State License Board. Contractors are required by law to be bonded by the State of California and to have a business license from the city or county in which they are performing work. They are also required by law to provide workers’ compensation if they employ or otherwise engage any person to work.
The California State Licensed Board (CSLB) provides information about a contractor’s license, bond and workers’ compensation insurance status, as well as pending and prior legal actions. Free consumer publications and complaint forms are also available from the CSLB. For more information go to the CSLB website, call 1-800-321-CSLB (2752), or write to:CSLBP.O. Box 2600Sacramento, CA 95826
Please visit the Contractor State License Board for guides and pamphlets regarding numerous topics, including but not limited to:
A permit may be obtained by either a licensed contractor or the property owner, also known as an owner-builder permit. If the property owner is not performing any of their own work personally, the contractor typically obtains the permit. A frequent practice of unlicensed persons professing to be contractors is to have the property owner secure an “owner--builder” permit, erroneously implying that the property owner is providing his or her own labor and materials personally. If the property owner will be performing all or a portion of the work and wishes to be their own general contractor, an owner-builder permit typically is obtained. Please visit our Owner-builder Information page for additional details.